Les Schwab Tire Center

This has usually been my go to place for tires. But I've had two problems come up in the last couple of visits to maybe re-think my business for tires. I brought my car in for service on a slow leak in one of my tires. The service person claimed no leaks were found and I needed a new battery. A new battery installed and a couple of days went by my tire was flat. I brought the car back, low and behold they finally found a nail in the tire. A day later I brought the car to the store, wouldn't start. The battery terminals had been installed loose and they were off. I had no tools so I was stuck. Whats going on at Les Schwab?

These folks are awesome! I went there for their reputation of service and was not disappointed. I was helped by an absolute gem at the counter named Christene, and her service was incredible. The gentleman who fixed my tire was super friendly, and the price was definitely fair, to say the least. In this day and age, I never experience service of this level. I will be going here for all of my tire needs. You should too!

This place used to be a wonderful when Hanna, Dion and Josh worked here, she left some time ago and became from the best to the worst; I replace a battery for my daughter's car here like 3 weeks ago after that the car was flickering and sometimes dead I kinda new it was the battery because I didn't have a check engine light, one Tuesday afternoon I told my daughter to take the car there so they can the battery so a guy told my daughter and went to the car and started and according to him just listening to the engine was the alternator and didn't want to check anymore. Had to spend 150 in a shop to check the car guest what? The terminals of the battery were loose the previous installation was not properly installed. Another time I got to fix a leak to another of my car and this guy's call me to say I need to replace all the tires. I went back and they confused my car with another car no even se same model. One more I took my truck to change the struts then I got a call from the same shop telling me I need to replace the rack and pinion didn't even check the shocks and struts. This new crew is not professional and they lust look the way to change all the money they can for this job they wanna charge me 1600 and y other shop give a quote for 1200 dlls be careful with this shop. Never coming back.

Last week, while visiting my daughter in Seattle, I had rented a car from the airport. The very next day I discovered the front drivers side tire was slowly losing air and it most likely had something in it. After contacting the rental car company and explaining that the tire was leaking, they gave me a choice of taking the car back and exchanging it for another or taking it to a tire store and having it repaired and they would reimburse me for the cost of the repair. I chose the latter and my son-in-law recommended Les Schwab. After contacting them, they said to bring it in, and they would get to it that day. A few hours later, they called me and said the tire had a nail in it and it was repaired. When I went to pick it up and pay for it, they said it was no charge for the repair. I also tried to leave them a hefty tip and they refused it. I was just in AWE and think I just experienced a WOW moment! Thank you, Les Schwab Tires. At least I am able to leave you a 5-star review for my experience and hopefully that pays the bill. Geoff Fishel